Overview

This website vel-noir.com (the “Site”) is operated by H&J Co., Limited (恆嘉（香港）有限公司) (“we”, “us”, or “our”). Throughout the Site, the terms “you” and “user” refer to any individual accessing, browsing, or using the Site, or purchasing products/services from us. We offer the Site, including all information, tools, and services available herein, subject to your acceptance of all terms, conditions, policies, and notices stated in these Terms of Service (the “Terms”).

By visiting the Site, creating an account, or purchasing products/services from us, you engage in our “Service” and agree to be bound by these Terms, as well as any additional terms referenced herein (including our Privacy Policy, Shipping & Delivery Policy, and Replacement & Refund Policy) via hyperlink. These Terms apply to all users of the Site, including browsers, customers, vendors, and content contributors.

Please read these Terms carefully before accessing or using the Site. Accessing or using any part of the Site constitutes your full acceptance of these Terms. If you do not agree to all terms and conditions herein, you may not access the Site or use any of our Services. If these Terms are deemed an offer, acceptance is expressly limited to these Terms.

Any new features, tools, or services added to the Site will be subject to these Terms. You may review the most current version of these Terms at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates to the Site. It is your responsibility to check this page periodically for changes. Your continued use of the Site or Services following the posting of changes constitutes acceptance of those changes.

Our Site is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.

Section 1 – Online Store Terms

1.1 By agreeing to these Terms, you represent and warrant that:

  • You are at least the age of majority in your jurisdiction of residence (typically 18 years old);
  • If you are allowing a minor dependent to use the Site, you are the age of majority and have given your express consent, and you assume full responsibility for the minor’s compliance with these Terms.

1.2 You shall not use the Site or our products/services for any illegal or unauthorized purpose. In using the Service, you must comply with all applicable laws, regulations, and ordinances in your jurisdiction (including but not limited to copyright, trademark, and data protection laws).

1.3 You shall not transmit any viruses, worms, malware, or any code of a destructive or harmful nature to the Site or our systems.

1.4 A breach or violation of any of these Terms will result in the immediate termination of your access to the Service, without prior notice.

Section 2 – General Conditions

2.1 We reserve the right to refuse service, terminate accounts, cancel orders, or restrict access to the Site for any reason at our sole discretion, including but not limited to suspected fraud, violation of these Terms, or conduct we deem inappropriate.

2.2 You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and may involve: (a) transmissions over various networks; and (b) adaptations to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission.

2.3 You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, Site content, or access to the Site, without our prior express written permission.

2.4 The headings used in these Terms are for convenience only and shall not limit or affect the interpretation of any provisions herein.

Section 3 – Accuracy, Completeness, and Timeliness of Information

3.1 We do not guarantee that information on the Site (including product descriptions, pricing, images, or availability) is accurate, complete, or current. All material on the Site is provided for general information purposes only and should not be relied upon as the sole basis for making purchasing decisions.

3.2 Any reliance on Site content is at your own risk. We recommend verifying details (e.g., product specifications, sizing, customization options) with our customer service team before placing an order.

3.3 The Site may contain historical information, which is provided for reference only and is not current. We reserve the right to modify Site content at any time but have no obligation to update information. It is your responsibility to monitor changes to the Site.

Section 4 – Modifications to the Service and Prices

4.1 Prices for our products/services are subject to change without notice. We shall not be liable for any price changes made after an order is confirmed (except as required by law).

4.2 We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time without notice. This includes discontinuing specific products, features, or shipping options.

4.3 We shall not be liable to you or any third party for any modification, suspension, discontinuance, or price change of the Service or products.

Section 5 – Products and Services

5.1 Certain products/services are available exclusively online through the Site. These products may have limited quantities and are subject to our Replacement & Refund Policy.

5.2 We have made reasonable efforts to display product colors, images, and details as accurately as possible. However, we cannot guarantee that your computer/device display will reflect the actual color, texture, or appearance of the product. Minor variations in personalized products (e.g., slight printing alignment, color differences due to material or screen display) are not considered defects.

5.3 We reserve the right to limit sales of products/services to any person, geographic region, or jurisdiction, and to limit quantities per order or household. We may discontinue any product at any time.

5.4 We do not warrant that the quality of products/services will meet your expectations, or that any errors in the Service will be corrected. All personalized products are made-to-order based on your specifications, and we are not liable for errors caused by incorrect information provided by you.

Section 6 – Accuracy of Billing and Account Information

6.1 We reserve the right to refuse, limit, or cancel any order at our sole discretion, including but not limited to orders suspected of fraud, duplicate orders, or orders that violate these Terms. We may attempt to notify you of such changes via the contact information provided at checkout.

6.2 You agree to provide current, complete, and accurate billing, shipping, and account information for all purchases. You must promptly update your information (e.g., email address, credit card details) to ensure transactions can be completed and you can be contacted as needed.

6.3 For details on returns, refunds, and replacements, please review our Replacement & Refund Policy.

Section 7 – Optional Tools

7.1 We may provide access to third-party tools (e.g., payment processors, analytics tools, social media integrations) over which we have no control or input. These tools are provided “as is” and “as available” without any warranties, representations, or endorsements from us.

7.2 Your use of optional third-party tools is entirely at your own risk. You agree to review and comply with the terms of service of the third-party provider before using such tools.

7.3 We shall have no liability whatsoever arising from or related to your use of third-party tools. Any new features or services added to the Site in the future will also be subject to these Terms.

Section 8 – Third-Party Links

8.1 The Site may contain links to third-party websites or content that are not affiliated with us. We are not responsible for reviewing, evaluating, or endorsing the accuracy, content, or policies of third-party sites.

8.2 We shall not be liable for any harm, damages, or transactions related to third-party websites or their products/services. You agree to review the third party’s terms of service and privacy policy before engaging with them. Complaints or inquiries regarding third-party products should be directed to the third party.

Section 9 – User Comments, Feedback, and Submissions

9.1 If you submit comments, suggestions, ideas, creative content, or feedback (collectively, “Comments”) to us (whether requested or unsolicited), you grant us a perpetual, non-exclusive, royalty-free, worldwide license to use, edit, copy, publish, distribute, translate, and exploit such Comments in any medium, without restriction.

9.2 We have no obligation to: (a) maintain Comments in confidence; (b) pay compensation for Comments; or (c) respond to Comments.

9.3 We may, but are not obligated to, monitor, edit, or remove Comments that we deem unlawful, offensive, threatening, defamatory, obscene, infringing of intellectual property rights, or in violation of these Terms.

9.4 You agree that your Comments will not violate any third-party rights (including copyright, trademark, privacy, or personality rights) and will not contain harmful content (e.g., viruses, malware) or misleading information. You are solely responsible for your Comments and their accuracy. We assume no liability for Comments posted by you or any third party.

Section 10 – Personal Information

10.1 Your submission of personal information through the Site is governed by our Privacy Policy. By using the Site, you consent to the collection, use, and disclosure of your personal information as outlined in the Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions

11.1 The Site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, availability, or shipping. We reserve the right to correct such errors and update information at any time without prior notice, including after you have submitted an order.

11.2 We shall not be obligated to update or clarify information on the Site except as required by law. No specified update or refresh date on the Site implies that all content has been modified.

Section 12 – Prohibited Uses

12.1 In addition to other prohibitions in these Terms, you are prohibited from using the Site or its content:

(a) For any unlawful purpose;

(b) To solicit others to engage in unlawful acts;

(c) To violate any applicable laws, regulations, or ordinances;

(d) To infringe upon our intellectual property rights or the rights of third parties;

(e) To harass, abuse, discriminate against, or defame any individual or group;

(f) To submit false or misleading information;

(g) To upload or transmit malware, viruses, or destructive code;

(h) To collect or track personal information of others without consent;

(i) To spam, phish, crawl, or scrape the Site;

(j) For any obscene or immoral purpose;

(k) To interfere with or circumvent the Site’s security features.

12.2 We reserve the right to terminate your access to the Site for violating any prohibited uses.

Section 13 – Disclaimer of Warranties; Limitation of Liability

13.1 The Service and all products/services are provided “as is” and “as available” without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

13.2 We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. We do not warrant that results from using the Service will be accurate or reliable.

13.3 You expressly agree that your use of the Service is at your sole risk. In no event shall H&J Co., Limited, its directors, officers, employees, affiliates, agents, or suppliers be liable for any direct, indirect, incidental, punitive, special, or consequential damages (including but not limited to lost profits, lost data, or replacement costs) arising from your use of the Service or products, whether based in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.

13.4 Some jurisdictions do not allow the exclusion or limitation of liability for consequential damages. In such cases, our liability shall be limited to the maximum extent permitted by law.

Section 14 – Indemnification

14.1 You agree to indemnify, defend, and hold harmless H&J Co., Limited, its parent company, subsidiaries, affiliates, partners, officers, directors, agents, employees, and suppliers from any claim, demand, or damages (including reasonable attorneys’ fees) made by any third party due to or arising from: (a) your breach of these Terms; (b) your violation of any law or third-party rights; (c) your use of the Service; or (d) your Comments or submissions.

Section 15 – Severability

15.1 If any provision of these Terms is deemed unlawful, void, or unenforceable, such provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be severed from these Terms. This shall not affect the validity and enforceability of the remaining provisions.

Section 16 – Termination

16.1 Obligations and liabilities incurred prior to termination shall survive for all purposes.

16.2 You may terminate these Terms at any time by ceasing to use the Site or notifying us in writing.

16.3 We may terminate these Terms at any time without notice if you fail to comply with any provision herein. Upon termination, you shall remain liable for all amounts due up to the date of termination, and we may deny you further access to the Service.

Section 17 – Entire Agreement

17.1 These Terms, together with our Privacy Policy, Shipping & Delivery Policy, Replacement & Refund Policy, and any other policies posted on the Site, constitute the entire agreement between you and us, superseding all prior oral or written agreements, communications, or proposals.

17.2 The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17.3 Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 18 – Governing Law

18.1 These Terms and any separate agreements for Services provided by us shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region (HKSAR), People’s Republic of China, without regard to its conflict of law principles.

Section 19 – Changes to Terms of Service

19.1 We reserve the right to update, modify, or replace these Terms at our sole discretion by posting changes to the Site. It is your responsibility to check this page periodically for updates.

19.2 Your continued use of the Site or Service following the posting of changes constitutes acceptance of the revised Terms.

Section 20 – Contact Information

20.1 For questions, concerns, or inquiries regarding these Terms of Service, please contact us:

  • Email: [insert your customer service email]
  • Mailing Address: [insert your company’s physical address]
  • Phone: [insert your customer service phone number]

Last Updated: 2025-12-11